Terms & Conditions

Thanks for visiting Primo Car Removal

We are dedicated to making car removal easy and stress-free for you. When you choose to book our services, we want you to know exactly how everything works. These terms and conditions outline our working practices and the services you can expect from us. When you use this website or book a service with us, you’re accepting the terms set out below. These terms explain how our car removal service agreement works and what you agree to when dealing with us. We recommend reading them before continuing.

About the Business

Primo Car Removal is a licenced vehicle removal company based in Sydney. We provide trustworthy solutions for unwanted, scrap, damaged, and end-of-life vehicles. We also specialise in free car removal and same-day cash-for-car transactions while also supporting eco-conscious auto recycling. We move forward with a goal in mind to keep providing an honest and convenient experience for individuals looking to dispose of their vehicles safely. When you book a car removal with us, you’re entering into an agreement that includes our cash for cars terms. It covers how we inspect, value, collect, and pay for your vehicle. Every car is assessed on a case-by-case basis while taking into account its condition, market demand, and current scrap metal prices.

Acceptance of Terms

When you use this website or book our services, you admit that you have thoroughly read and understood the terms and agree to be bound by them. If you do not accept these terms, please avoid using the site or engaging with our services.

User Obligations

When engaging with our services, you acknowledge that

• You are the real owner of the vehicle or are authorised to act on behalf of the owner.
• You have disclosed accurate and complete information about your vehicle.
• You are responsible for removing personal belongings to ensure the vehicle is accessible for towing.
• You have provided valid identification and all required documents for a legal transfer.

Intellectual Property Rights

All content on our site, such as text, images, logos, layout, and design, is the exclusive property of Primo Car Removal Sydney. Applied laws on copyright and intellectual property protect the material. Any material may not be reproduced, modified, or used for commercial purposes without prior consent. Our website terms of use strictly prohibit unauthorised access or copying of the site content. Any misuse may result in the termination of the offer and may lead to potential legal action. Using this website does not grant you any licence or right to our intellectual property.

Limitation of Liability

While we do our best to deliver timely and reliable service, there are some situations beyond our control. Primo Car Removal cannot be held liable for delays or disruptions caused by situations such as traffic conditions, bad weather, towing complications, or issues with third-party operators. We’ll always do our part to communicate clearly and keep you informed if something changes on our end. We are not responsible for any losses that don’t directly relate to the car removal service itself. To avoid delays or changes to the agreed price, it’s important that the information you give us about your vehicle is accurate and complete. This liability disclaimer for car removal helps set clear expectations and ensures fairness in how we handle each job, so there are no surprises for either side.

Changes to the Terms

We periodically update these terms and conditions, along with the payment terms for our car removal services. These changes reflect service improvements. All changes are posted on our page and take effect immediately. By continuing to use our website or services after the changes take effect, you agree to the modified terms of our page.

Governing Law

The laws of the State of New South Wales, Australia, govern these terms and conditions. Any disputes shall be resolved under the laws of the NSW courts and tribunals.